Privacy policy

Last updated: today

This privacy policy describes how the operator of this site (the “operator”, “we”, “us”) collects, uses, and protects information you provide when using the site.

Information we collect

We collect information you submit directly: email, account credentials, and the data you enter in the application intake form for the service you purchase. Sensitive fields (Social Security number, Individual Taxpayer Identification Number, Employer Identification Number, date of birth, and bank account numbers) are encrypted at rest using AES-256-GCM.

How we use your information

We use the information to prepare and deliver the service you ordered, to communicate with you about your order, and to comply with applicable law. We do not sell your information to third parties.

Who we share with

We share your information only with the IRS or state agency at your written direction (typically as part of the prepared package you file yourself), and with service providers bound by confidentiality (payment processing, email delivery, encrypted storage). We do not sell or rent your data.

Cookies and analytics

We use only first-party functional cookies required for authentication and security. We do not use third-party tracking, advertising pixels, or analytics that profile visitors.

Access to your information

Only authorized personnel acting on your order can access your data, and only for the purpose of preparing your package. Every access to a sensitive field is recorded in an internal audit log.

Your rights

You may request access, correction, or deletion of your information by contacting us. We will respond within the timeframes required by applicable law (typically within 30 days).

Data retention

We retain order data for 7 years from the date of delivery (IRS recordkeeping norms for tax filing services). After that, we delete personal information from active systems and archive only the minimum required for legal obligations.

Children

The site is not directed to children under 13. We do not knowingly collect personal data from children.

Changes to this policy

Material changes to this policy will be posted on this page with a new “Last updated” date. Continued use of the site after a change indicates acceptance.

Disclaimer: This page is for general informational purposes only and is not legal advice. For decisions affecting your specific situation, consult a licensed attorney in your state.